"This is the product I wish existed when I started my first company 20 years ago. I would have scaled my company many times quicker without the need to focus on HR and recruitment."
Erik Windahl Olsen
No matter what system you use for your Customer Care we can integrate through our own Software Atender Core. That means our agents can help your customers when you want them to, and be up and running within minutes.
Of course! We answer all customer questions in your name. Our goal is to make sure your customer does not notice any difference. We do this by making sure our agents take ownership in your brand and your success.
Yes, you choose which channels we support. Some of our customers also choose to have different opening hours in different channels.
Yes, we view Social Media as just another channel to ensure great customer service. We can monitor, reply and notify you when there is a need for it.