Customer Care is essential for GoDaddy. Team members call themselves GoDaddy Guides and help Customers in over 55 countries in over 30 different languages.
GoDaddy has chosen a lean approach to Customer Care in foreign markets through partnerships. Atender was chosen as the Customer Care Center for Norway.
GoDaddy Norway builds on the platform acquired through the purchase of Webhuset. Webhuset was the leading Norwegian cloud platform before the acquisition. Today the Webhuset brand is transitioning to the GoDaddy brand.
With Atender as a partner GoDaddy can quickly scale up Customer Care to meet their needs.
- We have been through a phase where we needed to scale up our capacity significantly. Atender increased our capacity by over 30% in under two months. It is impressive to see the professionalism and speed with which Atender solves our needs, says Andreas Bakke in GoDaddy Norway.
- We are very happy and look forward to a continued partnership, Bakke concludes.