We know you’re best at what you do

You’re the brains, creativity, and sweat behind your business. We’re here to
help you grow with the world’s most powerful Customer Support platform.

Ready to talk to us?

feedback loop

Our meticulously developed workflow has been developed and refined for years, and it has been put to the test many times. Get in touch and we’ll explain how our way of working makes our team feel like your team.

atender customer support outsourcing planning

Tone of voice

Every business has a way of communicating with their customers. You want your customers to be met in a certain way either in writing or in the way you handle challenges that customers are facing. We know, we understand. And if your process needs improvement, we can help you with that as well.

Atender support

Customer Success

The final piece of the puzzle.

Meet Oda. One of our Customer Success Managers based at our Malaga site. As we will start our journey together we will assign a CSM like Oda right away. Oda and her colleges are often joining our initial talks even before we have decided to work together. Oda is who you will be working closely with to make sure we succeed together.

Atender Malaga SL

Shared passion

We know how important your business is to you. We make sure our agents are engaged in your brand. We share your vision and represent your brand as if it was our own baby.

atender customer support europe

Finally, let’s hear what Fonn
has to say about us

For Fonn, Customer Support is essential. The Fonn-app has thousands of users at any given time, solving time-constrained tasks on the ground at construction sites. Supporting their users is not made easier by the fact that they are working in time zones from the US to the Philippines.

We needed to professionalize our support operations and considered the options of building the capabilities internally or finding an international partner. After researching the market, we decided to partner with Atender, which has been a great experience. Atender came to us with a plan of how to learn our products, were given access to our support logs and very quickly understood our needs.” - Kine Lunde

Fonn’s unique understanding of the construction industry and their customers was never easy to emulate. But working together, sharing insights and best practices, we were able to create a customer support experience which gives the software user the feeling of speaking to the core itself.